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We have been informed that the Tucows engineering team is investigating reports of intermittent issues with the mail service resulting in some login issues and issues receiving emails for customers.

We sincerely apologise for the inconvenience this continues to cause our customers.

We remain in close dialogue with Tucows and continue to press them for urgent resolution and we will continue to keep you updated on progress.

If you have any questions or concerns, please contact our support team

Title: Planned Server Maintenance - SL-508-29 SL-508-27 SL-508-28 Date: July/29/2025 Start time: 08 AM MDT End time: 13:00 PM MDT Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

SL-508-29 SL-508-27 SL-508-28

This maintenance window will start on July 29th, 2025 between the hours of 09 pm - 12 pm MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

COMPLETED 13:30 MDT - Planned Server Maintenance is now complete. All services are resumed to fully operational. Thank you for your patience during this maintenance window.